How do I deal with negative reviews about my business on the Internet or negative feedback on Facebook?
One of the biggest concerns I’ve heard from clients and potential clients is the potential for negative feedback and reviews that comes with online marketing. I’ve even seen businesses downright refuse to market online because of it.
Editor’s Note: Business Journal contributor Vyki Alleman launched her business with this statement: “Your business is your dream. Is your dream getting the exposure it deserves? Rockit Multimedia is a new marketing company with new ideas.
While we harbor no disrespect for the Wall Street Journal who called us “that scrappy little paper from Southeast Texas,” we prefer to think of ourselves as simple seekers of the truth. We’re of the opinion that headlines and sound bites never tell the whole story. Our readers demand all the facts, facets and flavors of every story or event. And, they expect to be informed, educated and stirred to action.