Beaumont's online water payment system still down for maintenance

Photo credit: City of Beaumont

The City of Beaumont is still diligently working with our software vendor to get on a new platform for online water utility payments since the data breach on August 29.

Unfortunately, while working out what needs to be done to upgrade the system, Beaumont was hit by Hurricane Harvey and the subsequent flooding. Once we were back in the office and ready to work with the vendor again, they were hit with Hurricane Irma. They have yet to make it back into their offices, but anticipate that they will be able to make it back this week.

The City is hoping that by next week, we will be able to pick the project back up with the vendor and have a timeline for our citizens as to when our online water billing system will be back up and functions.

Your security is our utmost concern and we want to make sure the new solution is in place before bringing payments back online. Thank you for your continued patience.

Currently, you can make water payments at the following locations:

City Hall Cashiers Office

801 Main St.

Monday through Friday

8 a.m. to 5 p.m. 

Kroger #325

3965 Dowlen Road

7 Days a Week

9 a.m. to 8 p.m.

*Current bill only. 

Kroger #328

3845 Phelan Blvd.

(409) 833-3575

Monday through Friday

10 a.m. to 6 p.m.

*Current bill only. 

City Hall Night Deposit Box

Payments can be made after hours in front of City Hall at the Night Deposit Box. 

Payments By Mail

Payments can also be mailed to:

P.O. Box 521

Beaumont, TX 77704-0521 

- City of Beaumont