Fake e-mails pose as WhatsApp

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Scammers are always taking advantage of what’s new and popular. This time it’s WhatsApp, a smart phone application that allows users to send text, video and audio messages via the Internet. Scammers are impersonating the app to spread malware.

You receive an e-mail that appears to be from WhatsApp. The subject line reads “Incoming Voice Message” and a time stamp. Open up the message, and you’ll see a “missed voice-mail” alert and a button to play the message.

The e-mail uses WhatsApp’s colors and logo, so it looks legitimate. But don’t click to play! WhatsApp says it does not communicate with customers via e-mail unless they are replying to a specific customer request. The e-mail is really a trick to download malware to your device.

This is far from the only scam pretending to be WhatsApp. Also look out for messages enticing you to click on links or download attachments. These scams typically claim that your account is being suspended or you are eligible for a new service.

To find out more about other scams, check out BBB Scam Stopper (bbb.org/scam). For personal assistance, call (409) 835-5348 or (855) BBB-SETX.