New e-mail scam claims to be the BBB

New e-mail scam claims to be the BBB

Texas Attorney General Greg Abbott is warning residents across the state of a new e-mail scam is hitting inboxes.The unsolicited message claims to be from the Council of Better Business Bureaus, and may include the subject line, “Complaint from your customers,” intentionally creates a false appearance of legitimacy because the return email address is riskmanager [at] bbb [dot] org.

The end of the spam message also deceptively includes the Council of Better Business Bureaus’ address, which is intended to confer legitimacy by associating the email with the national office of the Better Business Bureau system. According to the Council, the return e-mail address is not actually used by the BBB. The Council warned that the email message contains a malicious link to a non-BBB website.Recipients should not respond to the sender or click on any Web links that may appear within the message. Activating Web links that appear in unexpected emails may direct users to fraudulent websites or allow identity thieves to capture users’ sensitive personal information.Texans can protect their email addresses from spammers by working with their Internet service providers to install free filters, blocks and other junk mail management services. All computer users should also familiarize themselves with a website’s privacy policy before providing their email addresses. Most legitimate vendors allow users to prevent the company from sharing their information with unauthorized third parties.

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