Water shutoff in Mid County not imminent, officials say

(Source: Flicker,  Luc V. de Zeeuw)

Officials in Port Neches want to assure residents they have not shutoff water resources in the city, according to a statement released to the media. 

"Mid-County Central Dispatch Center is being inundated with calls regarding various rumors regarding Tropical Storm Harvey and its aftermath," Nederland Police Chief Darrell Bush said in a release.

"There have been widespread rumors that the City of Port Neches is shutting down the water plant," the city's statement said. "This is absolutely false. There are no issues with the water plant."

"Let me repeat this, the City of Port Neches is not shutting off the water."

Chief Darrell Bush reiterated that this is the case.

"As of this time, the cities of Nederland, Port Neches and Groves have no intention of disrupting water service in any way," Bush said. "There is absolutely no indication that any Neches River flood waters will affect Nederland."

The City of Port Neches said all citizens would be notified "well in advance" if a shutdown were imminent.

The City also cautioned against listening to unsubstantiated rumors on social media because the higher call volume is "causing major difficulties" when first responders and the dispatch centers are having to answer calls to "dispel these rumors."

"If you have any questions please do not call the dispatch center and tie up the 911 lines," Bush said. "Only call 911 if you have an actual emergency."

Port Neches City officials ask that citizens remain calm and wants to reassure the public that "we will only post trusted and relevant information."

Anyone with questions concerning water service, solid waste or other city services for the City of Nederland should call (409) 723- 1503 or (409) 723-1504.

Bush also suggested that Mid County residents subscribe to nixle.com, a free service where where emergency management posts information regarding city services and emergency notifications.